Connect America: A growing leader in the Connected Care Industry

Company Overview

  • Founded in 2004
  • Monitoring 300,000+ Connected Care subscribers across the U.S., Canada, Puerto Rico and the U.S. Virgin Islands
  • 500+ employees, headquartered in Philadelphia with nationwide field offices.
  • Core offerings include:
    • ConnectVitalsTM– comprehensive RPM offering
    • PERS (including fall detection)
    • Medication Management products and services
Current Connected Care Clients Include:



Why Us

Telehealth Strengths

  • Years of experience in delivering safety and security to our patients.
  • Design Automated Flexible Workflows.
  • Alert communications routed based on customized call-trees.
  • Information can be sent via multiple channels.
    • E-mail
    • Phone Call
    • Web Portal
    • Nurse Application
    • Reporting & Analytics let you monitor & optimize workflow

Revenue Initiatives

  • Post-Discharge Care / 30 Day Re-Admission
  • Care Coordination
  • Disease Management
  • Aging in Place
  • Wellness Management

Emergency Call Center

  • Call Center is one of the nation’s leading UL certified monitoring centers.
  • 40,000 sq. ft. facility that houses more than 250 operators and support personnel.
  • Response Center has certified EMTs on staff 24 hours a day 7 days a week.

Our Process

We are a customer-centric company that partners with healthcare organizations. We are always striving to be the very best at connecting clinicians and patients together using innovative technologies to improve clinical care and patient outcomes in a measurable way.

Enter your information to learn more or schedule a demo. * One of our team members will contact you.

*By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our Family of Companies, contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from Medical Alert or its or its affiliates.